SMS for utilities.

When entire communities count on you for essential services, you need a reliable solution for mission-critical messages.

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How SMS can transform utilities.

Our messaging gateway has an uptime of 99.99% to support your business.

Automated customer alerts and notifications.

Send time-critical and cost-effective communications when your customers need to be informed.

SMS payment and billing reminders.

Use text messaging within your existing systems to improve customer experiences.

Streamline workflows and operations.

Keep customers informed about policy updates, policy renewals and appointments.

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Evolve with SMS.

Read how embedding bulk SMS and two-way conversational messaging to send and receive communications can enhance your customer experience through every touch point.

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SMS for telecommunications.

Connection is at the heart of telecommunications. Build text messaging solutions that connect people.

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How SMS can transform telecommunications.

With over 8.3 trillion SMS sent a year, text messaging is an essential part of telecommunications.

SMS as part of your customer journey.

Improve your customer communications by including text messaging as part of onboarding, billing and payment processes to improve end to end experience.

Create efficient and reliable supply chains.

Embed SMS as part of your fleet operations and device logistics solutions to ensure critical business and customer commitments are met.

Build end to end experiences with integrated messaging.

Integrate SMS into your customer flows for a low-touch service model that delivers a seamless multi-channel experience.

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Technology in evolution.

Bulk SMS for alerts and two-way SMS so that you can send and receive text messages is a natural extension to communications that your customers will love.

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SMS for real estate.

The mobile phone has become the most important tool for every agent with agents spending 60% of their day in the field.

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How SMS can transform real estate.

Mobile devices are essential to the buyer journey, accounting for 30% of real estate web traffic.

Two-way conversational messaging.

Using two-way SMS to manage tenant inquiries, book property viewings, rental inspections and for billing and appointment reminders can improve your cashflow and increase your productivity.

Integrate your marketing.

Upgrade to SMS to timely communicate announcements, auction alerts, new property listings directly to customers and re-engage inactive customers with automated lead nurturing.

Streamlined operations.

Connect SMS to your commercial property management software and CRM to send service reminders, project details, maintenance requests for field staff and bulk marketing campaigns.

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Real estate texting service captures more sales for property marketing agency.

Three Sixty Property Group is Australia’s leading residential development sales and marketing agency with over 30 years in the game. Find out Three Sixty has received an “unbelievable number of additional enquiries” since they started using our Mercury SMS integration..

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SMS for manufacturing.

Connect your communications to manage everything from supply chains to production lines and staff scheduling.

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How SMS can transform manufacturing.

Strong communication and messaging solutions are critical to your businesses horizontal and vertical connectivity.

Automated SMS alerts and notifications.

Deliver timely communications about critical outages and urgent alerts like low inventory to keep your production line running smoothly.

Embedded in your ecosystem.

Integrate text messaging with your supply chain management system for automated coordination with vendors, delivery tracking and to better manage your supply chain.

Integrated messaging for operations.

Streamline processes and communications to improve manufacturing operations management, HR notifications, marketing and staff rostering.

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Evolve with SMS.

See how the integration of new mobile messaging technology can take your communications to the next level, improving profitability and cross-team collaboration within your business.

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SMS for IT.

Trusted messaging solutions to manage cyber risks, emergency response processes and time-sensitive communications.

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How SMS can transform IT.

Almost 90% of internet users have used SMS two-factor authentication in the last year.

Automated SMS alerts and notifications.

Inform customers about new software releases and support ticket status to minimise business impacts and improve customer satisfaction.

Seamless communication system integrations.

Build connections, automations and workflows that link customer communications for improved efficiency, experiences and outcomes.

Improved data security.

Dependable time-critical communications when it matters to notify essential personnel about emergencies like equipment failures, software failures and system breaches.

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Integrate with SMS.

See how different industries embed bulk SMS into their technology stack and use two-way messaging to send and receive communications – simply and seamlessly.

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SMS for financial services.

Deliver exceptional mobile-first experiences that your customers demand with timely communications in the palm of their hand.

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How SMS can transform financial services.

In a recent survey, 89% of people said they use mobile banking.

Inform fast with integrated SMS.

Deliver scheduled or time-critical alerts, reminders and updates to enhance your customer experience.

Streamline service updates.

Integrate text messaging into your customer communications to send timely updates on applications and account changes.

Strengthen digital security.

Reliable two-factor authentication, platform and service updates delivered directly into your customers hands.

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Payment reminder text messages mean faster returns, lower overheads for fintech.

Adding automated text messages to your mobile payments can benefit your business. Find out how this fintech saw faster returns with SMS.

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SMS for call centres.

Integrate text messaging into your call centre to improve operational efficiency and create better customer experiences.

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How SMS can transform contact centres.

64% of consumers think businesses should converse more often with customers using SMS messaging solutions.

Build omni-channel customer experiences.

Streamlined service workflows with inbound keywords to direct messages to the right agent, or according to campaign or query, and deliver customer outcomes faster.

Two-way conversational messaging.

Deliver personalised outcomes faster and improve staff productivity when service agents save time by managing multiple two-way SMS conversations.

Connected with your ecosystem.

Integrate SMS with your existing technology stack to send one-to-one messages, delivery updates, lead follow-ups, or welcome texts.

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The benefits of SMS.

Read how bulk SMS or conversational two-way messaging can help your contact centre staff stay connected with customers when they can send and receive messages using the channel of their choice..

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SMS for automotive.

See why more automotive businesses are integrating business text messaging to streamline sales and service.

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How SMS can transform automotive.

2/3 of consumers can recall a specific brand they’ve seen advertised on their mobile phone in the last week.

Integrate your marketing.

Shift to SMS and deliver faster and effective communications with promotions, announcements and special events directly into your customer’s hands.

Engage and notify customers.

Build automated service reminders and offers to streamline the aftersales process and deliver personalised upgrade offers.

Two-way conversational messaging.

Create dedicated workflows to answer car sales questions, send personalised offers and create experiences that your customers will love.

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Drive your customer engagement.

See our latest research on how SMS can change your customer experience from showroom to service. Use bulk SMS to ensure your customers are kept informed or send and receive conversational messaging to maintain a personal touch.

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SMS for insurance.

Create seamless and integrated communication experiences for customers, employees and partners

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How SMS can transform insurance.

SMS marketing campaigns have over 7 times greater performance than email campaigns.

Streamline everyday experiences.

Remind customers of due dates, easy payment options and reminders to enhance your customer communications.

Streamline the claims process.

Keep customers informed on the status of their insurance claim and use conversational messaging for faster resolutions.

Integrate your marketing.

Create integrated and personal marketing campaigns for one-to-one offers such as offers, events and seminars.

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The future of messaging.

Communications can become experiences your customers will love when you build rich messaging into your bulk SMS or conversational messaging flows. Create two-way messaging solutions to send and receive communications that streamline your service and support.

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SMS for professional services.

Ensure that critical and non-critical communications get through to your clients, staff and partners.

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How SMS can transform professional services.

Consumers are eight times more likely to respond to an SMS than an email.

Automated support and service.

Integrate automated text messaging for routine tasks like appointment reminders, e-signatures and customer enquiries.

Integrate your marketing.

Use SMS marketing to create a presence as an industry thought leader and differentiate your service from your competitors.

Embedded to your systems.

Streamline communications and deliver time-critical messages about emergencies, critical projects and announcements.

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Understand what your customer wants.

Customer expectations are moving to mobile. See how bulk SMS and two-way conversational messaging can enhance the client experience by streamlining and improving your communications.

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