“Messaging Hub is a powerful communications tool that can help businesses broadcast communications quickly and easily, directly to their customers, subscribers and employees,” said Jeremy Howe, TPG Telecom General Manager Commercial, Enterprise & Government. 

Businesses in industries across government, retail, education and healthcare can use Messaging Hub to send alerts and notifications, appointment reminders, or marketing updates to individuals or large customer databases.

Businesses can use Messaging Hub to send: 

• Alerts and notifications: In time-sensitive situations, SMS can be a reliable and fast way to send critical information to customers, employees and other stakeholders. 
• Marketing campaigns: With Black Friday and Cyber Monday coming up, ecommerce businesses can easily set up abandoned cart campaigns to help drive sales or use it to retain existing customers.
• Appointment reminders: Service-based industries can automate SMS reminders and confirmations to reduce no-shows and last-minute cancellations.
• Billing and payments: Messaging Hub can be used to streamline business accounts by setting up automated reminders for invoices and overdue payments.  

“Sinch is proud to partner with TPG Telecom to launch Messaging Hub. Our collaboration will deliver a reliable messaging solution to Australian enterprises, letting them connect with their customers via SMS – from marketing and support through to alerts, reminders and even emergency notifications,” said Sean O’Neal, President, Sinch MessageMedia.  

“Our solutions are designed to provide carriers like TPG Telecom and their business clients with tools and APIs to enable easy communication with customers and users. This allows businesses to reach their customers on their preferred messaging channels, making it easier to engage with a wider audience.” 

Read the full announcement from TPG Telecom.

Learn more about the Messaging Hub here.

The post Sinch MessageMedia partners with TPG Telecom to launch Messaging Hub. appeared first on Sinch MessageMedia.

New Early Access Program (EAP) of direct integration of MessageMedia SMS Marketing helps BigCommerce merchants drive better conversions and enhance marketing efforts 

MELBOURNE, Australia – November 4, 2022 –  MessageMedia, a leading global messaging solution for small and medium-sized businesses, today announced an Early Access Program (EAP) to its direct integration with BigCommerce (NASDAQ: BIG), a leading Open SaaS ecommerce platform for established and fast-growing B2C and B2B brands. The new MessageMedia SMS Marketing integration provides tens of thousands BigCommerce merchants with an easy-to-use, full-featured turnkey messaging solution to better engage customers at key points in the buyer’s journey and improve efficiency in the online buying process. MessageMedia is a wholly owned subsidiary of Sinch (NASDAQ Stockholm: XSTO:SINCH). 

MessageMedia SMS Marketing harnesses two-way messaging and automation to help online retailers with targeted and personalised campaigns; improve abandoned cart recovery through SMS; deliver built-in ROI reporting functions and support customers from a centralised inbox to reduce wait times. Businesses can further enhance their customer experience and SMS campaigns by using some of the MessageMedia platform’s more advanced features, like mobile landing pages, and Chatbox to SMS. 

“For today’s brands, texting is table stakes; customers crave its immediacy and convenience, and often expect to be able to text with their favourite retailers,” said Chris Staines, Chief Sales Officer at MessageMedia. “Our integration with BigCommerce will enable retailers of all sizes to take advantage of the high open rates and ROI associated with SMS, without hiring hordes of new staff. With our single product platform, brands can strengthen their customer engagement and boost efficiency simultaneously, ensuring strong customer relationships as they scale.”   

BigCommerce is the most recent addition to a growing list of leading technology partners to have integrated with MessageMedia, joining HubSpot and NetSuite, among others. The MessageMedia solution integrates with best-in-class platforms that provide marketing automation, ecommerce, CRM, and ERP solutions, making it simple for small businesses to enable multichannel, conversational messaging with their customers. Because of the ease of use, security, and quick ramp-up time associated with these integrations, businesses of all sizes can enable their marketing, sales and services teams to send appointment reminders, delivery alerts, abandoned cart notifications, and intelligent messaging without requiring additional resources. 

“Our partnership with MessageMedia further illustrates our commitment to providing merchants access to the highest-caliber technologies and service providers available in the industry,” said Russell Klein, chief commercial officer for BigCommerce. “MessageMedia shares our desire to help merchants sell more and grow faster to maximise success, and we look forward to working together to mutually support customers.” 

Learn more about MessageMedia SMS for Marketing, and join its early access program, here: https://messagemedia.com/au/integrations/sms-for-bigcommerce/ 

About MessageMedia 

MessageMedia helps small to medium sized businesses of all sizes better connect with their customers. With more than 70,000 active customers worldwide across its brands, MessageMedia drives business success by creating engaging mobile experiences that customers love. Messaging solutions such as alerts and notifications, billing and payments, appointment reminders, marketing, and staff scheduling are used by leading brands in healthcare, education, retail, utilities, and dozens of industries.  With offices across the United States, Australia, United Kingdom, and New Zealand, MessageMedia is the number one choice for easy and engaging global business messaging.  MessageMedia (www.messagemedia.com) is a wholly-owned subsidiary of Sinch (NASDAQ Stockholm: XSTO:SINCH), a leading cloud communications platform that lets businesses reach everyone on the planet, in seconds or less, through mobile messaging, email, voice and video. 

About BigCommerce 

BigCommerce (Nasdaq: BIGC) is a leading software-as-a-service (SaaS) ecommerce platform that empowers merchants of all sizes to build, innovate and grow their businesses online. As a leading open SaaS solution, BigCommerce provides merchants sophisticated enterprise-grade functionality, customization and performance with simplicity and ease-of-use. Tens of thousands of B2B and B2C companies across 120 countries and numerous industries use BigCommerce to create beautiful, engaging online stores, including Ben & Jerry’s, Skullcandy, Sony and Woolrich. Headquartered in Austin, BigCommerce has offices in San Francisco, Sydney and London. Learn more at www.bigcommerce.com. 

BigCommerce® is a registered trademark of BigCommerce Pty. Ltd. Third-party trademarks and service marks are the property of their respective owners. 

About Sinch 

Sinch’s leading cloud communications platform lets businesses reach everyone on the planet, in seconds or less, through mobile messaging, email, voice and video. More than 150,000 businesses, including many of the world’s largest companies and mobile operators, use Sinch’s advanced technology platform to engage with their customers. Sinch has been profitable and fast-growing since its foundation in 2008. It is headquartered in Stockholm, Sweden, and has local presence in more than 60 countries. Shares are traded at NASDAQ Stockholm: XSTO:SINCH. Visit us at sinch.com. 

For further information, please contact 

Nathalie Chen,  

Head of Marketing, Australia-New Zealand 

nathalie.chen@messagemedia.com.au  

M: +61 (0) 421 026 126 

The post MessageMedia Announces Integration Into BigCommerce Platform to Streamline Two-Way Customer Engagement for Retailers appeared first on Sinch MessageMedia.

Smooth Messenger is one of the most feature-rich SMS integrations within the Zoho CRM platform that allows businesses to seamlessly send two-way messages to their contacts via SMS and MMS. It is currently the second most installed SMS extension application on the Zoho platform, with an average rating of 4.8 stars.

With Smooth Messenger, businesses can easily send and respond to messages in real-time with all interactions recorded on their Zoho CRM account. It’s popular among industries including construction, financial services and professional services that want to acquire new leads, set up appointments and provide timely updates to customers. Through highly-customisable automation settings, users can build tailored workflows to deliver timely and relevant communications to customers and prospects following specific actions such as visiting a web page or opening an email.

As part of the integration, Smooth Messenger will be rebranded to SMS for Zoho CRM by Sinch MessageMedia. The Smooth Messenger team will join Sinch MessageMedia, providing even greater expertise to its in-house research and development capabilities.

MessageMedia CEO, Paul Perrett, said, “With more than 20 years’ experience in serving small and medium businesses as Australia’s largest messaging provider, we have always been focused on expanding our customer messaging solutions. We seek to do this across a broad range of business platforms and technologies, so the acquisition of Smooth Messenger presented a natural fit for our business. With Smooth Messenger being amongst the best solutions on the Zoho CRM platform, and having grown its user base considerably since inception in 2018, we have no doubt the acquisition will extend our commitment in delivering exceptional customer engagement and strengthen our ecosystem integration.”

Founder of Smooth Messenger, Jeremy Nagel, said, “I am excited about the additional value that we can bring to customers on Zoho CRM through leveraging MessageMedia’s technology and global expertise. Apart from offering enhanced product features, we are also able to tap into the Sinch MessageMedia’s 24/7 support resources, which will allow us to serve our customers’ needs anytime, anywhere in the world.”

Learn more about Sinch MessageMedia SMS for Zoho CRM.

For further information, please contact:

Keep Left on behalf of Sinch MessageMedia

Clarence Koh
ckoh@keepleft.com.au

Jayitri Smiles
jsmiles@keepleft.com.au

About Smooth Messenger

Founded in 2018, Smooth Messenger is one of the easiest to use and most highly rated messaging platforms for Zoho CRM. With Smooth Messenger, users can send automated and templated SMS/MMS to thousands of contacts for drip marketing campaigns, appointment reminders, or one-off messages. Replies instantly appear against Zoho CRM accounts for seamless communication with customers.

The post Sinch MessageMedia extends customer reach with acquisition of Smooth Messenger appeared first on Sinch MessageMedia.

The new research also reveals four new Australian shopper personas based on a survey of 1000 participants.

MessageMedia found Australians were most likely to be Digital Devotees (31%) or Experience Enthusiasts (31%), followed by Local Legends (26%) and Reluctant Returners (12%). Please see appendix below for more stats on these distinct demographics.

Aimed at supporting retailers of all sizes as Australia emerges from COVID-19 restrictions, the research has also found:

• 41% plan on shopping online at the same volume as during the pandemic.
• One-third of men are still concerned about health and safety risks of in-store shopping, compared to almost a quarter of women (24%).
• 40% of Australians have visited an online or physical store as a result of receiving an SMS from a retailer.

MessageMedia Chief Marketing Officer Tara Salmon said: “While our research shows a quarter of Australians want to avoid the shops this peak sales period and indefinitely into the future, there’s still a significant group that are keen to ‘hit the stores’ for deals once more. With Aussies split on how they want to shop going forward, it’s important for retailers to be prepared for both online and physical shoppers in the weeks, months, and even years ahead.

“We’ve seen our SMS communication technology implemented by retailers for both in-store and online marketing campaigns, and demand for our platform continues to grow exponentially even after COVID-19 lockdowns. It’s important that retailers of all sizes – from Mum and Dad shops to major national labels – keep up with technology as shopping evolves.”

MessageMedia’s Retail’s Tech Revolution report can be downloaded here.

For more information, please contact:

Roisin Nagle, Keep Left on behalf of MessageMedia
rnagle@keepleft.com.au

Jayitri Smiles, Keep Left on behalf of MessageMedia
jsmiles@keepleft.com.au

About MessageMedia

MessageMedia (https://messagemedia.com) is a leading global messaging provider that helps businesses of all sizes — from SMB to enterprise-level — better connect with customers. With 90% of messages read within 90 seconds and more than 65,000 customers worldwide, MessageMedia allows teams to create engaging mobile experiences that customers love.

APPENDIX

Report personas

Digital Devotees
Turning to online retail out of necessity during the pandemic and not looking back, nearly a third (31%) of Australians will do all they can to avoid shopping in actual stores again.

• 42% are under 34 years of age and 85% are under 54 and show no signs of slowing down their online spending.
• 61% plan to continue shopping online at the same level as the pandemic.
• 37% agree that it’s no longer necessary to shop in store.

Reluctant Returners
Not overly fond of the retail experience in general, 12% of people are all about speed and convenience and prefer to shop online – but will occasionally go in-store.

• A third (34%) reporting that they are still worried about the health and safety risks of shopping in store.
• Half (50%) of this persona is aged 34 and under.

Local Legends
A quarter of Australians (25%) prefer to support shops close to home, seeing themselves as Local Legends.

• 42% are excited about being able to shop in-store again, with a further 43% will only shop online only if it’s something they can’t buy in store.
• The oldest of the four personas, 40% are 55 years of age or more.
• 80% of this group prefers to shop at small and independent retailers and 40% prefer to avoid big shopping centres.

Experience Enthusiasts
Almost one-third (31%) of Australians will seize every chance they can get to return to physical stores for the traditional shopping experience.

• 42% are excited about being able to shop in-store again because they missed the social aspect and overall experience of traditional shopping.
• They are far more likely to be female than males (58% vs 42%).
• Young people are still looking for traditional experiences, with 44% under 34 years of age.

The post MessageMedia: Retail’s Tech Revolution Report shows almost half of Aussie shoppers won’t return in-store appeared first on Sinch MessageMedia.

Global business messaging provider MessageMedia announced today its acquisition of Mercury SMS (https://messagemedia.com/au/integrations/sms-for-salesforce/), the leading Salesforce native SMS platform from Aprika (https://aprika.com).

The acquisition gives Salesforce users access to MessageMedia’s SMS expertise, allowing teams to seamlessly send and receive two-way text messages with their clients and deliver SMS campaigns to any size contact group.

Mercury SMS’s feature-rich messaging solution integrates with the Salesforce platform so users can receive and respond to messages in real-time via the Salesforce Message Feed, built-in automations, or in the Salesforce Mobile App.

By integrating with core platforms that SMBs are using today, more businesses can benefit from text messaging capabilities centrally within a single hub.

As the sole messaging solutions provider for Mercury SMS since 2014, the acquisition also allows MessageMedia to deliver better service and functionality to existing Mercury SMS customers.

MessageMedia Chief Executive Officer, Paul Perrett said, “We’re delighted to have Mercury SMS join MessageMedia. The team’s services complement our platform and extend our commitment to delivering exceptional mobile customer engagement for SMBs worldwide.

“Mercury SMS has a solid reputation and strong standing with its customers, and we are excited to deliver a cutting-edge text message solution to MessageMedia’s 65,000 customers and Salesforce users worldwide.”

Aprika Chief Executive Officer, Colin Johnson added, “Not only does this strategic decision mean that our Mercury SMS customers will continue to receive the best possible experience, it also further enhances Mercury SMS’s product roadmap, ensuring the platform remains relevant, modern and market-leading.”

Existing Mercury SMS customers will continue to access the service via MessageMedia. For more information, please visit: https://bit.ly/2X6WOtH

For media enquiries, please contact:

Roisin Nagle
rnagle@keepleft.com.au

About MessageMedia

MessageMedia (www.messagemedia.com) is a leading global messaging provider that helps businesses of all sizes — from SMB to enterprise-level — better connect with customers. With 90% of messages read within 90 seconds and more than 65,000 customers worldwide, MessageMedia allows teams to create engaging mobile experiences that customers love. Messaging solutions like alerts and notifications, billing and payments, appointment reminders, marketing, and staff scheduling are used by leading brands in healthcare, education, retail, utilities, and dozens of other industries. With offices in the United States, Australia, the United Kingdom, and New Zealand, MessageMedia is the number one choice for easy and engaging global business messaging.

The post MessageMedia strengthens app ecosystem with acquisition of Aprika’s Mercury SMS, a Salesforce integration appeared first on Sinch MessageMedia.

The direct integration of MessageMedia into ActiveCampaign will allow more than 150,000 businesses to improve communication and overall customer engagement with the power and cut-through of text messaging. This includes enabling users to easily add SMS into existing automation workflows, real-time two-way text messaging with customers, and streamlined communications tracking.

MessageMedia Chief Executive Officer Paul Perrett said: “Our customers tell us they want to consolidate communications and text within their marketing automation platforms. Our latest integration with ActiveCampaign meets this requirement by enabling exceptional customer engagement through SMS. As Australia’s largest business messaging provider we are strengthening ActiveCampaign’s integration offering through the power of SMS workflow automation.”

ActiveCampaign Partner Manager Gwen Sioson said: “We’re excited to introduce these new SMS capabilities to our global business customers – who range from marketers to business owners – allowing them to send smart marketing messages at the right time, directly to customers’ phones. We chose MessageMedia as an integration partner for its industry-leading technology, superior customer support, and international expertise.”

Key features of the integration include:

● Personalised promotional campaigns: Add SMS to existing ActiveCampaign automation workflows to send targeted promotions

● Two-way SMS conversations: Transform text messages with prospects and customers into conversations with the MessageMedia inbox

● Automatic contact activity logs: All messages are automatically logged against contact records, allowing a 360-degree view of customer communications

● Simplified country codes: MessageMedia converts mobile numbers automatically to include local country codes to save businesses time

MessageMedia’s SMS for ActiveCampaign integration is available today. New or existing customers interested in finding out more, please visit https://messagemedia.com/integrations/sms-for-activecampaign/.

For more information, please contact:

Roisin Nagle rnagle@keepleft.com.au

About MessageMedia

MessageMedia (https://messagemedia.com) is a leading global messaging provider that helps businesses of all sizes — from SMB to enterprise-level — better connect with customers. With 90% of messages read within 90 seconds and more than 65,000 customers worldwide, MessageMedia allows teams to create engaging mobile experiences that customers love.

About ActiveCampaign ActiveCampaign’s category-defining Customer Experience Automation Platform (CXA) helps over 150,000 businesses in 170 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to 600+ pre-built automations that combine email marketing, marketing automation and CRM for powerful segmentation and personalisation across social, email, messaging, chat and text. Over 70% of ActiveCampaign’s customers use its 870+ integrations including Microsoft, Shopify, Square, Facebook, and Salesforce. ActiveCampaign scores higher in customer satisfaction than any other solution in Marketing Automation, CRM, and E-Commerce Personalisation on G2.com and is the Top Rated Marketing Automation Software on TrustRadius. Pricing starts at just $9/month. Start a free trial at ActiveCampaign.com.

The post MessageMedia launches SMS for ActiveCampaign, a text message integration to enhance customer automation workflows appeared first on Sinch MessageMedia.

DENVER, June 4, 2021 — Global business messaging provider MessageMedia (www.messagemedia.com) has launched SMS for HubSpot (https://ecosystem.hubspot.com/marketplace/apps/marketing/marketing-automation/messagemedia-218459), an integration with the leading CRM platform for scaling companies and has joined HubSpot’s App Partner Program as an app partner with a certified integration.

With an increasing rise in email clutter and marketing noise, SMS cuts through with 90% read within 90 seconds (http://www.oracle.com/us/dm/omc-wp-mme-mobilemktg-15-4121699.pdf). There is a growing demand for hyper-personalized communications received in real-time, that truly engages.

The SMS for HubSpot integration, available globally, provides marketers with the ability to gain a single view of their customers through personalized cross-channel campaigns, all from within HubSpot’s CRM platform. HubSpot users can seamlessly add the cut-through of SMS reminders, confirmations, promotions and more to extend the effectiveness of their communications and marketing strategies.

Paul Perrett, Chief Executive Officer at MessageMedia said, “The need for businesses to be agile and adjust to changing customer behavior and preferences is greater than ever.

“We’re thrilled to launch SMS for HubSpot and to have our integration certified in their App Partner Program as we continue to help businesses around the world drive greater ROI, strengthen customer relationships, and increase referrals while saving time and money,” said Mr Perrett.

To become a certified integration, integrations are required to meet specific criteria from HubSpot to successfully service and manage clients using the platform. SMS for HubSpot has also been featured as part of HubSpot’s exclusive Workflows app collection.

“At HubSpot, we’re always looking for innovative companies to bring into the HubSpot ecosystem,” said Scott Brinker, VP of platform ecosystem at HubSpot. “We’re excited to have MessageMedia as a member of our App Partner Program and are confident they’ll bring meaningful value to our customers.”

Last year, leading ecommerce retailer Vinomofo started using the MessageMedia and HubSpot integration to win back customers who had stopped purchasing wine for up to 12 months. Previously, they had used email campaigns but wanted to avoid relying solely on one form of customer communication. They decided to streamline and integrate all marketing and communication tools and processes into a single solution – HubSpot’s all-in-one connected platform.

Using SMS for HubSpot, Vinomofo was able to create automated workflows that segmented their customer base based on their last purchase dates, then send and track SMS activity within the one platform. Adding text messaging to their marketing toolkit achieved greater cut-through and re-engagement with customers they hadn’t been able to reach before. This resulted in a 50% increase in recovered customers, 21% more customer conversations, and 120x return on investment.

“We chose SMS in addition to email to help reduce churn because it allows us to reach more customers which creates better cut-through and engagement for our campaigns,” said Mariano Favia, Head of Marketing at Vinomofo.

About MessageMedia

MessageMedia (www.messagemedia.com) is a global messaging provider that helps businesses of all sizes — from SMBs to enterprise-level — better connect with customers. With 90 per cent of messages read within 90 seconds and more than 65,000 customers worldwide, MessageMedia drives business success by creating engaging mobile experiences that customers love. With offices across the United States, Australia, United Kingdom, and New Zealand, MessageMedia is the number one choice for easy and engaging global business messaging.

The post MessageMedia announces new integration for HubSpot for integrated text messaging appeared first on Sinch MessageMedia.

The Arkansas Department of Corrections deployed Marquis Software’s eOMIS® system for inmate management, electronic health records and community supervision. One key capability of the platform is its ability to automate the coordination and scheduling of community supervision appointments. Historical data from the Arkansas Division of Community Correction (ACC) showed that nearly 20% of these appointments were not held, resulting in wasted time and effort for officers involved with managing these cases, and potential violations for parolees. ACC believed that by adding the ability to notify attendees via text messaging would result in fewer no-shows for appointments.

ACC contracted with Marquis Software to add text messaging capability to the eOMIS® platform. Marquis chose to partner with MessageMedia, due to its robust API, 20+ years experience, and reliable support and implementation team. The integration allowed the eOMIS® platform to automatically trigger text-based appointment reminders and process incoming appointment confirmations, while maintaining a complete history of all SMS communications within the eOMIS® database. At the same time, ACC conducted an externally-validated study to determine the effect of text messages, as well as the most ideal timing for them.

Some of the study’s conclusions were:

• Sending one text message the day before the appointment resulted in 43% fewer no-shows for the scheduled appointments, compared to a control group that received no text message notifications.
• The researchers recommended sending text message appointment confirmation reminders to everyone under community supervision as a matter of standard agency policy, given the relatively low cost and high return on investment.

Doug Rubingh, US President, MessageMedia commented, “We’re excited and proud to partner with Marquis as they innovate with SMS communications in corrections and criminal justice. Their use of SMS technology and MessageMedia serves a dual purpose of preventing reoffending and also saving taxpayers money, two things I think we can all get behind.”

Nicholas Stewart, Shared Services, Human Resources and Training Administrator, Arkansas Department of Corrections said, “The texting feature of eOMIS® has been a game-changer. Texting allows the offender to be held much more accountable for meeting appointments and financial obligations.”

ENDS

About MessageMedia 

MessageMedia (www.messagemedia.com) is a global messaging provider that helps businesses of all sizes — from SMBs to enterprise-level — better connect with customers. With 90 per cent of messages read within 90 seconds and more than 50,000 customers worldwide, MessageMedia drives business success by creating engaging mobile experiences that customers love.  With offices across United State, Australia, United Kingdom, and New Zealand, MessageMedia is the number one choice for easy and engaging global business messaging.

About Marquis Software 

Marquis Software  (www.marquisware.com) is a leading provider of Offender Management Systems. For over 38 years, they have pioneered the enterprise-wide automation of corrections software with their electronic Offender Management Information System (eOMIS®).  The eOMIS® system offers unsurpassed solutions for Inmate Management, Electronic Health Records and Community Supervision. Marquis Software is the largest provider of Offender Management Software in the world and has been implemented in eight state Department of Corrections and over 16 county jails.

The post MessageMedia and Marquis Software announce study that shows text messaging appointment reminders reduce community corrections no-shows by 43% appeared first on Sinch MessageMedia.

The acquisition extends MessageMedia’s existing footprint in the North American market to now service more than 20,000 local business customers and will allow SimpleTexting to continue its impressive growth with additional resources and support.

SimpleTexting’s user-friendly subscription platform is the messaging partner of choice for small and medium sized US businesses through to Fortune 500 including well-known companies like Starbucks, DHL and FedEx. The business has experienced triple-digit growth in 2020, bolstered by many North American companies rapidly evolving their customer communication and digital transformation strategies during the COVID pandemic.

With a track record of helping businesses evolve their SMS marketing capabilities, SimpleTexting has invested in conversational 1:1 messaging, which aligns strongly with MessageMedia’s strategy of driving greater customer engagement through mobile.

MessageMedia Group CEO Paul Perrett said, “We greatly admire SimpleTexting’s high-quality platform, talented team and consistent customer growth. Its easy to use platform is highly complementary to MessageMedia’s solutions and we’re excited to support more SMBs across North America who want to engage with their customers.”

“Together both businesses will be able to accelerate development, share knowledge and enhance scale of operations.”

SimpleTexting Co-Founder Gene Sigalov said, “We are proud of our team, the success we’ve had as a business over the last decade and we’re thrilled to take this next step in our journey with the backing of MessageMedia.”

“Leveraging MessageMedia’s global experience and industry leading technology, our focus will be on accelerating US growth and supporting more businesses through their rapid digital transformation and customer engagement needs.”

The SimpleTexting founders, who launched the business in New York in 2010, will remain with the business along with the organisation’s more than 60 employees.

Melbourne-headquartered MessageMedia will now generate over 25% of its revenue in the US with the region experiencing rapid growth. More than 50,000 businesses globally use MessageMedia Group solutions to send over four billion messages annually.

(Ends)

For media enquiries, please contact:
Susana Liu
Keep Left on behalf of MessageMedia
sliu@keepleft.com.au
+61 408 545 267

About MessageMedia
MessageMedia is a global messaging provider that helps businesses of all sizes — from SMBs to enterprise-level — better connect with customers. With 90 per cent of messages read within 90 seconds and more than 50,000 customers worldwide, MessageMedia drives business success by creating engaging mobile experiences that customers love.
Messaging solutions such as alerts and notifications, billing and payments, appointment reminders, marketing, and staff scheduling are used by leading brands in healthcare, education, retail, utilities, and other industries. With offices across Australia, United States, United Kingdom, and New Zealand, MessageMedia is the number one choice for easy and engaging global business messaging.

About SimpleTexting
SimpleTexting was founded in New York in 2010 and helps businesses succeed with SMS marketing. Trusted by Fortune 500 companies and small businesses alike, the user-friendly platform lets teams take advantage of the power of SMS – whether they’re needing to provide customer service, text message large groups at once, survey employees, host sweepstakes, create automated drip campaigns and more.

The post MessageMedia expands US footprint with acquisition of SimpleTexting appeared first on Sinch MessageMedia.

Since 2008, Phizzle has been a messaging provider for small businesses and organizations in the sports and entertainment industries. Phizzle is moving away from messaging and is focusing resources on the Industrial Internet of Things. The decision to partner with MessageMedia Group was made to ensure continuity of services for existing organizations and to provide features and functionality that will allow organizations to be in a prime position for future success.

Doug Rubingh, President of MessageMedia US said, “We are excited to be able to support Phizzle customers moving forward who are all high-quality organizations. Our 300+ employees are focused on supporting organizations with a world class customer engagement platform and we believe we can add a lot of value to their customer messaging strategy.”

Ben Davis, CEO of Phizzle said, “SMS was our core business for 10+ years and allowed us to work with renowned sports teams and entertainment companies. In doing so, we created software innovations that create tremendous value in the Industrial Internet of Things for pharmaceutical manufacturing in particular and other industries. MessageMedia has a great platform and team who we believe will be the perfect fit for our customer’s needs.”

MessageMedia Group is a global messaging provider that helps businesses of all sizes — from SMBs to enterprise-level — better connect with customers. With more than 50,000 customers worldwide, MessageMedia drives business success by creating engaging mobile experiences that customers love.
Through partnering with MessageMedia Group, organizations using Phizzle services will be able to upgrade services and have a smooth transition with the assistance of Phizzle and MessageMedia Group employees.

The transition will take place through the remainder of 2020 with a target to discontinue Phizzle’s platform mid-December.

For enquiries please contact:

Phizzle
Kari Baker (VP Operations and Customer Support)
Kbaker@phizzle.com

MessageMedia Group
Nate Simon (Head of Sales and Client Services)
Nate.simon@messagemedia.com

The post MessageMedia partners with Phizzle to provide messaging platform appeared first on Sinch MessageMedia.