{"id":39183,"date":"2023-12-12T15:28:04","date_gmt":"2023-12-12T04:28:04","guid":{"rendered":"https:\/\/messagemedia.com\/au\/?post_type=case-studies&p=35659"},"modified":"2024-02-20T10:42:30","modified_gmt":"2024-02-20T10:42:30","slug":"revive-financial-two-way-sms","status":"publish","type":"case-studies","link":"https:\/\/messagemedia.com\/au\/case-studies\/revive-financial-two-way-sms\/","title":{"rendered":"Revive Financial"},"content":{"rendered":"\r\n
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Financial service uses two-way SMS to help people out of debt \u2013 and gets 35% CTR.<\/h1>\r\n \r\n \r\n \r\n \r\n <\/div>\r\n\r\n \r\n \r\n\r\n
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9000+<\/h4>\r\n
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35%<\/h4>\r\n
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2500+<\/h4>\r\n
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Let\u2019s talk money. Oh, you\u2019d rather not? You\u2019re not alone. Revive Financial works one-on-one with businesses and individuals to tailor them a path out of debt. To do that, they need to have those not-so-easy conversations about money (and worse, debt!). <\/p>\n\n\n\n

Getting people past that stigma is challenging, but you only have to read one of their 2500+ 5-star reviews to see they’ve found a way. How? By using two-way SMS<\/a> they\u2019re helping more people out of debt.  <\/p>\n\n\n\n

The challenge. <\/h2>\n\n\n\n

No one likes asking for financial help, but the reality is that more and more people need it. But, if people don\u2019t like talking about money, how does Revive Financial get them to open up? Gooood question.   <\/p>\n\n\n\n

They’ve always taken a multi-pronged approach \u2013 each customer\u2019s support manager could send emails and get on the phone or the online portal.  <\/p>\n\n\n\n

However, they knew they could do more to give customers more direct and responsive support when they needed it the most.   <\/p>\n\n\n\n

The one barrier they needed to overcome was managing their customers\u2019 feelings of embarrassment and anxiety. They wanted to text ahead of time or check in over text. But working to tight compliance regulations means support teams can\u2019t just flick off SMS messages from their private phones.So, what was the solution?  <\/p>\n\n\n\n

One centralised system that makes it easy to track personal conversations, and that integrates with their existing HubSpot account.  <\/p>\n\n\n\n

Oh, that’s Sinch MessageMedia.  <\/p>\n\n\n\n

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“Sinch MessageMedia\u2019s integration with HubSpot lets us harness the power of SMS at scale and tailor our messages at a greater volume. Customers can go back and forth with their success specialist via SMS and instantly get the support they need.”<\/p>\nJames O\u2019Neile, Chief Marketing and Digital Officer, Revive Financial  <\/cite><\/blockquote>\n\n\n\n

The solution. <\/h2>\n\n\n\n

Our SMS for HubSpot integration<\/a> lets Revive Financial send text messages directly from HubSpot \u2013 no switching between platforms.  <\/p>\n\n\n\n

And that\u2019s just the beginning.<\/p>\n\n\n\r\n

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\r\n Want to integrate SMS into Hubspot? <\/h2>\r\n\r\n

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